Frequently Asked Questions

Welcome to Hawthorne Nest!

I'm excited to share our curated collection of diverse items with you and your family. Below you'll find answers to various questions about the store, products, orders, shipping, and more. If you don't see your question here, feel free to reach out directly at "hawthornenest1@gmail.com" or using our "Contact" page.

General Information

Hawthorne Nest is a small, family-run business built on honesty, care and real-life experiences. As parents of wonderful children, we understand how important it is to spend your money on products that truly make a difference in your everyday life. Thats why everything we offer has been thoughtfully chosen. Not only by us but tested and loved by everyone in our family. We only stock items that we genuinely use and believe in, so your family can feel confident knowing your buying products that's reliable, practical, and worth every penny! Thank you for supporting our little business, from our family to yours, we're so glad you're here.

What type of items does the store offer?

At Hawthorne Nest, we know that raising little ones is a journey filled with joy, challenges, and countless hard decisions. We have curated a selection of products designed to make your day-to-day life with your baby or child easier, and more enjoyable. Each item on our site is handpicked for its durability, ease of use, and genuine value. We believe that just because something is for kids doesn't mean it has to be a waste of your time or money. Durability you can count on, thoughtful designing, smart spending, and child development are the types of products you should expect at Hawthorne Nest.

How do I place an order?

Browse the store and add your favorite items to the cart.
Procced to checkout and provide your required details.
Confirm your order, and you'll receive a confirmation email shortly.

How to modify or cancel my order?

Since Hawthorne Nest is continuously growing, we process orders as quickly as possible to guarantee customer satisfaction. If you need to change or cancel an order, please contact us immediately. We will do our best to assist, but changes may not be possible once the order is in the shipping process or ordered 24 hours prior.

What shipping options are available?

We offer several shipping options to meet any family's needs, including standard and expedited shipping. Shipping costs and delivery times will be detailed during checkout process based on your location.

How long will it take to receive my order, and Can I track my order?

Delivery times depend on your location and chosen shipping method. Typically, you can expect your order to arrive within 3-7 business days for standard shipping. Once your order is shipped, you'll receive a tracking number by email so you can follow its journey from our nest to your doorstep.